Shipping
Postage & Delivery
We ship orders Australia-wide and to selected international destinations from Croydon, Victoria. All parcels are sent via Australia Post and tracking details will be provided once your order has been dispatched.
Australian Delivery
We offer simple flat-rate and free shipping options within Australia.
| Order Type | Shipping Cost |
|---|---|
| Orders under $50 | $9.95 flat rate |
| Orders over 5kg | $9.95 flat rate |
| Orders over $50 and under 5kg | Free shipping |
Free shipping applies to Australian orders valued over $50 where the total parcel weight is under 5kg.
Orders valued under $50, or orders weighing more than 5kg, will incur a flat postage fee of $9.95 within Australia.
Dispatch Timeframes
Orders are usually packed and dispatched within 48 hours on business days.
Business days are Monday to Friday, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a tracking ID so you can follow your parcel via Australia Post.
International Delivery
We currently ship to New Zealand, China, the United States, Canada, the United Kingdom and Ireland.
International shipping rates are based on the parcel weight and destination.
| Destination | Less than 1kg | 1–2kg | Over 2kg |
| New Zealand | $19.95 | $29.95 | Contact us |
| China | $19.95 | $29.95 | Contact us |
| USA | $24.95 | $49.95 | Contact us |
| Canada | $24.95 | $49.95 | Contact us |
| United Kingdom | $24.95 | $64.95 | Contact us |
| Ireland | $24.95 | $64.95 | Contact us |
| Other countries | Contact us | Contact us | Contact us |
For deliveries outside of the countries listed above, or for international orders weighing more than 2kg, please contact us for a postage quote before placing your order.
Tracking
All shipped orders include tracking where available. Once your order has been posted, your tracking ID will be emailed to you.
Please allow time for Australia Post tracking information to update after your parcel has been lodged.
Delivery Delays
Delivery timeframes may vary depending on your location, Australia Post processing times, customs processing for international orders, public holidays, weather events, or other carrier delays outside our control.
We’ll do our best to dispatch your order quickly, but delivery times after dispatch are managed by Australia Post.
International Customs, Duties & Taxes
International customers are responsible for any customs fees, duties, taxes, import charges or other costs applied by their country.
These charges are not included in our postage rates and are not controlled by us.
Questions About Postage?
If your order is oversized, over 2kg for international delivery, or being sent to a country not listed above, please contact us and we can provide a postage quote.
Postage & Delivery
We ship orders Australia-wide and to selected international destinations. All parcels are sent via Australia Post and tracking details will be provided once your order has been dispatched.
Australian Delivery
We offer simple flat-rate and free shipping options within Australia.
| Order Type | Shipping Cost |
|---|---|
| Orders under $50 | $9.95 flat rate |
| Orders over 5kg | $9.95 flat rate |
| Orders over $50 and under 5kg | Free shipping |
Free shipping applies to Australian orders valued over $50 where the total parcel weight is under 5kg.
Orders valued under $50, or orders weighing more than 5kg, will incur a flat postage fee of $9.95 within Australia.
Dispatch Timeframes
Orders are usually packed and dispatched within 48 hours on business days.
Business days are Monday to Friday, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a tracking ID so you can follow your parcel via Australia Post.
International Delivery
We currently ship to New Zealand, China, the United States, Canada, the United Kingdom and Ireland.
International shipping rates are based on the parcel weight and destination.
| Destination | Less than 1kg | 1–2kg | Over 2kg |
| New Zealand | $19.95 | $29.95 | Contact us |
| China | $19.95 | $29.95 | Contact us |
| USA | $24.95 | $49.95 | Contact us |
| Canada | $24.95 | $49.95 | Contact us |
| United Kingdom | $24.95 | $64.95 | Contact us |
| Ireland | $24.95 | $64.95 | Contact us |
| Other countries | Contact us | Contact us | Contact us |
For deliveries outside of the countries listed above, or for international orders weighing more than 2kg, please contact us for a postage quote before placing your order.
Tracking
All shipped orders include tracking where available. Once your order has been posted, your tracking ID will be emailed to you.
Please allow time for Australia Post tracking information to update after your parcel has been lodged.
Delivery Delays
Delivery timeframes may vary depending on your location, Australia Post processing times, customs processing for international orders, public holidays, weather events, or other carrier delays outside our control.
We'll do our best to dispatch your order quickly, but delivery times after dispatch are managed by Australia Post.
International Customs, Duties & Taxes
International customers are responsible for any customs fees, duties, taxes, import charges or other costs applied by their country.
These charges are not included in our postage rates and are not controlled by us.
Questions About Postage?
If your order is oversized, over 2kg for international delivery, or being sent to a country not listed above, please contact us and we can provide a postage quote.